For over 12 years, Kem Krest Corporation has had a team of experienced Consultative Sales Specialists on staff. The team members interact via phone one-on-one with your customer base on a regular call-date schedule to provide the following:

• Product information and New Product updates
• Technical Information and TSB (Tech. Service Bulletin) Updates
• Direct order processing
• Assistance in maximizing discounts
• Provide promotional information
• FAQs about your products and services
• Handle complaints
• Trace orders

The Consultative Sales Specialist can up-sell orders by advising the customer of specials/promotions and discount levels as well as alert them to any bulletins/recalls/campaigns they should be aware of so they can order accordingly. Regular line and newly released products can be discussed in detail so that the customer can make purchasing decisions that impact your sales. This One-on-One dynamic allows your customer to establish a long-term trustful rapport with our Specialist that will influence his/her buying habits for many years and increase customer retention! As well, the Customer Relations Management data program gives our Specialist an order history to work with. That not only enhances the relationship with the customer (since we are familiar with his purchase history), but enables us to work with your field representatives on a more detailed level, thus allowing your personnel to better work with your customer and influence sales. In today’s age of impersonal automated phone data systems, it is more important than ever to provide customers with a live person they can turn to when they need to discuss their orders or if they need to register a complaint or obtain information. The human touch is growing ever more important in the Service Industry and we provide just exactly that.

MARKETING

Positively impact your company’s bottom line by using us a resource to more deeply penetrate your market base. Let us help you intensify your current marketing strategies!

• Develop Promotions/Incentives
  • Example: In one quarter, we assisted one customer to boost his quarterly unit sales on one single item by over 20.000 units!
  • Sample Programs
  • Vendor funded promotions
  • Premiums
  • Rebate Programs
• Create and Design Point-of-Purchase displays and kits
  • Counter top displays
  • Product displays
  • Brochure stands
• Create cataloging, flyers, brochures and other print media
  • Product catalogs
  • Monthly Special flyers
  • New Product line brochures
  • Newsletters
• Participate in applicable trade shows to display and market your products
• Conduct field or on-line surveys
  • Telephone
  • Field
  • On-line/Email

Our creative marketing and sales personnel can relieve you of the burden of bringing marketing information to your customers. We have on-site programs to create a variety of print media. We can tailor surveys to suit your needs, gather the data and summarize it in a format to give you the concise snapshot of information you are looking for. As well, our field sales professionals can represent your company and provide a presence for you at trade shows and other such gatherings. Kem Krest can provide all these benefits in-house, netting our customers significant cost-savings.