Aftersales Solutions
The Kem Krest Aftersales department was designed to better serve you. Our Aftersales associates offer a combination of sales, product expertise, customer care and marketing support. Our team establishes value-focused communication by building lasting relationships with your customers. Through our consistent contact with your dealers, our partnership with your field force and our marketing support, we are able to maximize sales, ensure customer satisfaction and build brand loyalty.
Aftersales Capabilities
- Problem Resolution
- CRM
- Order Track / Trace
- Order Managment
- Field Training
- Marketing Services
- Customer Service
- In-House Product Expertise
- Consultative Sales (In House Call Center)
- Development of Promos
- Sales Growth
- Market Research & Surveys
- Account Management
Kem Krest also offers an experienced marketing team to help you craft promotional strategies that meet your company's development and profitability targets. We provide the following marketing services:
- Market research including phone & email surveys
- Data analysis
- Professional comprehensive research reports
- Sales and advertising strategy recommendations
- Graphic design services
- Creative writing services
- Creation and management of promotional & packaging materials